Shipping
Payment and Shipping
The following terms and conditions apply:
Shipping Terms
Delivery is available within Germany ()and to the following countries:Austria, France, Spain, Portugal
Shipping Costs (including statutory VAT)
Domestic deliveries (Germany):
€5.99 (DHL Go Green) (Delivery time: 1–2 business days)
2,99 € (up to 20g consignment without tracking) (delivery time: 2-3 working days)
Free shipping on orders of €95 or more with DHL Go Green
Please note that in times of high order intake such as Christmas, Black Friday, CyberMonday, Easter, etc., delivery times may take longer than indicated.
Deliveries abroad (Austria, France, Spain, Portugal):
Austria:
€5.99 (FedEx) (Delivery time: 1–2 business days)
2,99 € (up to 20g consignment without tracking) (delivery time: 2-3 working days)
Free shipping on orders of 95 € or more via FedEx
Please note that in times of high order intake such as Christmas, Black Friday, CyberMonday, Easter, etc., delivery times may take longer than indicated.
France:
€5.99 (FedEx) (Delivery time: 2–3 business days)
2,99 € (up to 20g consignment without tracking) (delivery time: 2-3 working days)
Free shipping on orders of 95 € or more via FedEx
Please note that in times of high order intake such as Christmas, Black Friday, CyberMonday, Easter, etc., delivery times may take longer than indicated.
Spain:
€5.99 (FedEx) (Delivery time: 2–3 business days)
2,99 € (up to 20g consignment without tracking) (delivery time: 2-3 working days)
Free shipping on orders of 95 € or more via FedEx
Please note that in times of high order intake such as Christmas, Black Friday, CyberMonday, Easter, etc., delivery times may take longer than indicated.
Portugal:
€5.99 (FedEx) (Delivery time: 3–5 business days)
2,99 € (up to 20g consignment without tracking) (delivery time: 2-3 working days)
Free shipping on orders of 95 € or more via FedEx
Please note that in times of high order intake such as Christmas, Black Friday, CyberMonday, Easter, etc., delivery times may take longer than indicated.
Delivery times*
We ship within:
Germany viaDHL (1–2 business days)
Austria viaFedEx ( 1–2 business days)
France via FedEx (2–3 business days)
Spain via FedEx (2–3 business days)
Portugal viaFedEx ( 3–5 business days)
*Please note that during periods of high order volume, such as Christmas, Black Friday, Cyber Monday, Easter, etc., delivery times may be longer than indicated.
Unless a different timeframe is specified in the respective offer, domestic (Germany) deliveries will be made within 1–2 business days, and international deliveries within 1–5 business days after the contract is concluded (in the case of agreed prepayment, following the date of your payment instruction).
Please note that there are no deliveries on Sundays or public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made separate arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted Payment Methods
- Credit card payment
- PayPal payment
- PayPal Express payment
- Sofortüberweisung payment (via Klarna)
- Paymentby invoice (via Klarna)
- Paymentin installments (via Klarna)
- Payment via Amazon Payments
- Payment via Google Pay
- Payment via Apple Pay- Bancontact
Further details on payment
When paying by credit card, your credit card account will be charged upon conclusion of the contract.
If you have any questions, you can find our contact information in the Legal Notice.