Return 📦
You want to return your ShaktiMat product or have questions about the refund? Here you can find all information and the return form for download.
Get more information
Problem with order 🚛
You can't find your package? There are delivery delays? Your package was returned to us? Part of your order is missing? You were sent the wrong product? Don't worry, we can solve it.
Defective product 👀
Is a lace plate missing from your mat or does your Shakti product have a production error? Unfortunately, this sometimes happens, because all our products are made by hand. We want you to be 100% satisfied with your order.
Exchange 👉🏼
You want to exchange your product?
Order 🧾
You want to change or cancel your order? You are missing an invoice or the order confirmation? You have not received an invoice or an invoice was sent to you although you have already paid?
Payment & Shipping ⏰
You have questions about shipping and payment methods? We will be happy to answer them.
Questions about the product ❓
Everything you need to know about acupressure.
About us 🤝
Here you can learn more about our social and charitable projects and how we work.
Feedback & Ideas 💡
We are always happy to receive feedback. You have ideas what we can do better or you wish a certain product? Let us know.
Receive support
- ContactIf your question could not be answered, please send us an email to [email protected]. Please include the subject line if possible, so that we can process your request faster.